Testimonials

af-testimonials

 

“…customer-friendly…”

“…world-wide model…”

“…easy to work with…”

“…humanity and soul…”

“…great group of people…”

“…patient and helpful…”

“…cream of the crop…”

“…you guys are all amazing…”

“…a pleasure doing business with you guys…”

These excerpts are words we routinely hear from FleetCommander customers on a daily basis. And we don’t take it for granted. We know that our customers are our #1 asset. We are passionate about getting to know many of our customers on a professional and personal level, while helping them to succeed. We think that is the “secret sauce” of our company’s success, and why we stand out among other vendors in the same market space.

Fortunately, our customers are just as passionate in letting us know we’ve done our job. Whether it is about our team, our product, or a little bit of both, FleetCommander users aren’t shy about singing our praises. See for yourself, and we hope we can be just as passionate about your fleet, too
 


On Customer Service & Support...

“You have a great team! This is a great partnership. It says something about your product when we can roll FleetCommander out to 9 new sites without a whimper from them.”

— State of Michigan


“I was just talking about how well everything seems to be going with the working relationship between Agile & UW Fleet services. I am very pleased on how well things are and have been. You folks there at Agile are the Cream of the Crop and we truly appreciate everything.”

—University of Wyoming
 

“Volusia County does not consider Agile a vendor; they are a partner. The product and customer service are awesome.”

—Volusia County, FL
 

"I just want to thank you again - you have been so wonderful to work with and genuinely care about our being happy with your product.”

— Illinois State University


“As always, it has been a pleasure doing business with you guys. Thanks for all your help. You guys rock!”

— Cornell University


“The folks over there at Agile are amazing. I tease Matt Wade all the time that he signed us up for lifetime tech support whether he likes it or not. Whenever we have encountered a problem, or even just an 'I wonder if we can...,' I can call or email these guys.”

— University of the Cumberlands

 

On Return on Investment & Cost Reduction…

"The 50 vehicles we cut [using FleetCommander data] were eligible for replacement. It would have cost the county $800,000 to replace those vehicles, not to mention ongoing maintenance and depreciation expenses that would have been associated with those new vehicles. That's a considerable savings.” 

— Forsyth County, North Carolina 

"We have completely streamlined how we manage our vehicles by implementing FleetCommander. Our vehicles support workers who serve a vulnerable segment of our community, so we are proud to be able to efficiently offer them the resources they need to accomplish their mission. It's a good feeling.”  

— Charles County, Maryland Department of Social Services 


“We are very proud of the more sustainable, effective and efficient management that our Fleet Management division has achieved with the assistance of FleetCommander. In Prince George’s County, we strive to not follow best practices but create them.  I am very proud of the national recognition of our Fleet Management division and that Prince George’s County is leading the nation in innovation.” 

— Prince George’s County, Maryland


“The savings started on day one and we haven't looked back. We grew from five or six shared vehicles to dozens of shared vehicles. The positive feedback from drivers and the bottom-line savings we have realized go beyond expectations.” 

— Greater Toronto Airports Authority
 


"Our university is experiencing incredible growth which will greatly increase the demand on fleet vehicles. In turn, we would expect it to create a need for additional vehicles. FleetCommander will encourage vehicle sharing and utilization efficiencies so that we actually will be able to eliminate vehicles each year from our fleet, despite the higher demands. We envision doing that by reducing the number of vehicles we need to add, and by finding opportunities to improve vehicle-sharing capabilities." 

— University of Oklahoma 
 


"FleetCommander's rigorous data collection capability allows us to generate the utilization reports that take the guesswork out of deciding how many vehicles we actually need. As FleetCommander collects more data in the coming months, it may give LSU AgCenter the opportunity to reduce the number of vehicles. Eliminating the extra costs associated with keeping those vehicles in our fleet will save us a lot of money.” 

— Louisiana State University Agricultural Center


“The Kentucky Cabinets for Energy, Environment and Public Protection (EEC PPC) has reduced their two original motor pools by 28% through the use of FleetCommander fleet and motor pool software solutions.”

— Commonwealth of Kentucky



“With FleetCommander, we are now able to collect the utilization data we need to make smart decisions about where to cut our pool vehicles while still enabling our drivers to have access to the vehicles they need to do their work.” 

— Central Arizona Project


“The last few weeks we have had very high utilizations with some Wednesdays operating in the 85% to 95% range with very few turndowns. My downtown staff told me they would never have had 100% out in a day with the old reservation book.” 
 

— State of Michigan



"Right-sizing our vehicle inventory by tracking and reporting comprehensive vehicle utilization levels will help us lower our annual motor pool costs." 

— State of Colorado


“We anticipate saving between 10-15 hours of staff time per week through the use of FleetCommander." 

— Rappahannock Goodwill Industries



“A top priority of initiating fleet automation tools is to slash POV mileage reimbursement, which we estimate now costs the county upwards of $350,000. Going to an all-online vehicle reservation process will require drivers to check for the availability of a fleet vehicle first. If there is not a vehicle available, drivers will be allowed to use their own vehicle. This will enable the county to cut way back on POV mileage reimbursement. We could buy FleetCommander and a whole fleet of vehicles for what we are spending on POV mileage reimbursement." 

— Scott County, MN


"The FleetCommander product was exactly what was needed. We now have a fully automated motor pool that is secure and provides complete accountability for access to vehicles. Even better is the fact that we have all of the data and reporting capabilities we need to fully understand how our fleet is being used." 

— Salt Lake City Airport
 


On Ease of Implementation...

"It took us no time at all to get started, and we saw immediate advantages. With FleetCommander, we now use one system instead of three, and billing data is automatically generated when vehicles return. I am so thankful we are using FleetCommander now." 

— Cedarville University


“It has been going GREAT!  I have never been involved in the implementation of a new computer system of any sort that has gone this smoothly.  I have never had anything that wasn’t responded to in a day.  Particularly with questions we’ve had as the staff has started using the system, it’s been great to have a response back to questions so promptly.  I really feel that being able to get back to staff with solutions quickly helps with acceptance.  I have no idea how you guys do it, but I sure appreciate it.”

— Humboldt County, CA Office of Education


“We were very successful in transferring our travel from three paper forms and two Excel spreadsheets to the FleetCommander system. It has helped us to keep everyone up-to-date, provide better customer service, and be more efficient on usage. The maintenance side has allowed us to be more proactive with preventative maintenance tasks, which we see as important to maintaining the longevity of our fleet.” 

— University of the Cumberlands
 


“I have had the honor of working with Phelps, Ian, Matt, and the other well-qualified individuals comprising Agile’s staff. They and you have been more than willing to address issues in a very customer-friendly and professional manner. You all have my unwavering appreciation and thanks. To me, your outfit is a great example of 'Best Practices' and may well serve as a worldwide model.” 

— Richmond Behavioral Health Authority
 


“By the way, Chris mentioned to me how extremely impressed he was at how open you and Agile have been to our suggestions and working with us to make FleetCommander a huge success at Gordon."  

— Gordon College
 


On Ease of Use...

“With FleetCommander, we will be reducing costs at the same time we are making it easier and more convenient for state employees to access a vehicle -- day or night -- using the self-service motor pool kiosk with automated key control. It's a win-win for the state and for our employees. Right-sizing our vehicle inventory by tracking and reporting comprehensive vehicle utilization levels will help us lower our annual motor pool costs.”

— State of Colorado


“It's very intuitive. You can't really damage anything. Tell the developers I said great job!” 

 Denali National Park
 


“In the past, we've had to take reservations in person or by email, while keeping track of them by hand in a log book. With FleetCommander, our users can reserve a vehicle at their convenience online. No more sticking magnets on a big board in our office. We were writing with one hand and erasing with the other. We have been able to schedule up to three separate reservations for one vehicle in a single day.  We were never able to do that before.”

— Central Arizona Project
 


"With FleetCommander we can see our reservations at a glance and know a vehicle will be ready when we say it will be. That will give us the improved customer service we are striving for." 

— Northeastern State University Oklahoma


“Our end-users love FleetCommander.  If they need to make a change in the middle of the night, they can. If the vehicle they want is not available, it offers the manual-assignment option. It's easy-breezy.
” 

 — Louisiana State University Agricultural Center

 

"The main reasons we chose FleetCommander are that it is the best-priced product available and it has all the features we needed when looking for pool vehicle software. Another reason we chose FleetCommander was because it is an ASP (Application Service Provider), we do not have to host the system and did not have to purchase additional hardware.” 

— Volusia County, FL


“Would highly recommend. Makes our life easier and more efficient.
” 

— Cornell University

 

“Once again, you guys are all amazing. Hope things are going well for you. And, we still LOVE the system.” 

— Walla Walla Community College

 

“On behalf of the Indiana University Motor Pool, I want to say that we value the FleetCommander system as it has improved our internal daily rental processes for us and our customers. But more importantly, we appreciate the business relationships and the friendships we have been able to build within your company and look forward to continuing to work together in the new year and many years ahead.” 

— Indiana University
  


"In an era of economic downturn and reduced tax revenues, relying on fragmented legacy systems and "stop-and-go" manual interfaces will simply not be an option for state agencies who wish to remain relevant and be viewed as the best value by the state's citizenry. Our goal is to show [other Agencies] how a report that once took 30 minutes to create will now take 30 seconds with FleetCommander."  

— The State of West Virginia



"FleetCommander's existing off-the-shelf product was perfect for our indoor garage location. However we needed a solution for an additional outdoor location that could survive the elements and allow employees to pick up and return vehicle keys anytime day or night. The FleetCommander team delivered what we needed. The bright, full-color kiosk is intuitive for our employees, is available around the clock, and able to withstand weather extremes. The temperature extremes in our outdoor location are not a problem for the new solution. The temperature was down below 20 degrees last night, and when I checked the digital thermometer in our kiosk today, the internal low temperature recorded was 46 degrees. I'd say that's a success!" 
 

— City of Boise, Idaho


"By incorporating fleet technology into our operations, we are achieving efficiencies we never thought possible, like managing our entire 15-site fleet with total visibility. Now we are able to analyze real-time utilization rates so we can make good decisions about more efficient use of pooled vehicles. With the successes we've had, our plan is to continue to expand to more sites across Michigan.” 

— State of Michigan

 

“[We have] relied on paper logs, emails, and incoming telephone calls to schedule vehicles for the thousands of DHS employees who have access to the fleet. Automating reservations and dispatching with the FleetCommander unstaffed, secure key control system will enable employees who currently handle those tasks to focus on their non-fleet-related primary duties. Drivers will have access to vehicles 24 x 7. We'll get instant utilization reports. And we're hoping word will spread and we will be able to bring the solution to our other facilities." 

— U.S. Department of Homeland Security

 

“Many of our departments need billing information right after the trip is done. With FleetCommander, users can
get immediate access to their vehicle-use charges (online) from their desks. We can provide our departments with what they need, when they need it. We are also looking forward to having Agile host the solution for us. It will definitely make things simpler for everybody.

— Idaho State University



“Through analyzing [FleetCommander] utilization statistics, we can efficiently grow our motor pool to better meet vehicle needs on campus while reducing fleet size simultaneously.” 

 — Ohio University

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“FleetCommander has been a dream for us. And we get top quality service from Agile customer support. I want to sincerely thank you for all your help.”

— Commonwealth of Kentucky