Agile Fleet Appoints Jen Pearson as Vice President of Client Success
Chantilly, VA – Agile Fleet, a leading provider of fleet management software solutions, today announced the appointment of Jen Pearson, CAFM, as Vice President of Client Success. Pearson brings more than a decade of proven leadership in fleet management, client engagement, and customer experience strategy.
In her new role, Pearson will spearhead Agile Fleet’s client success initiatives, with a focus on maximizing customer value, strengthening client partnerships, and delivering measurable results for public sector and higher education fleets nationwide.
Pearson’s career includes senior leadership positions with major fleet organizations, where she consistently elevated client satisfaction and operational performance. At LeasePlan USA, she served as Vice President of Client Experience, overseeing service operations across the company’s entire portfolio. There, she advanced customer advocacy, led cross-functional teams of more than 120 professionals, and successfully increased the company’s Net Promoter Score from 19 to 56. Pearson also launched strategic programs to optimize fleet performance, minimize downtime, and drive sustainability—reducing both operating costs and carbon emissions for Fortune 50, 100, and 500 clients.
Most recently, Pearson held an executive role at HopDrive, where she played a pivotal role in business development, building high-performing teams, strengthening customer retention, and expanding strategic partnerships during a period of rapid company growth.
A Certified Automotive Fleet Manager (CAFM), Pearson is an active leader in the fleet community. She currently serves on the boards of the Automotive Fleet & Leasing Association (AFLA) and The Hourglass Foundation and leads the AFLA Women in Fleet Mentorship Program. She is a frequent speaker, panelist, and moderator at industry conferences.
“Jen’s deep expertise in client success and her strong track record of building lasting client relationships make her an outstanding addition to our leadership team,” said Ed Smith, CEO of Agile Fleet. “Her vision and leadership will ensure our clients continue to achieve exceptional results with FleetCommander.”
“I am honored to join Agile Fleet at such an exciting time in its growth,” said Pearson. “I look forward to partnering with our clients to help them unlock greater value from their fleets, drive measurable savings, and advance their organizational goals.”
About Agile Fleet
Headquartered in the Washington, D.C. area, Agile Fleet is a fleet management solutions company that serves the government, university, utility, non-profit, and commercial sectors. Agile Fleet's software, hardware, and services enable organizations to efficiently manage all aspects of drivers and vehicles to reduce costs, save time, and improve service. Agile Fleet’s flagship product, FleetCommander, delivers the automated management of fleet maintenance, motor pools, vehicle keys, GPS & telematics, fuel, and risk. Additional services provided by Agile Fleet include seamless integration with other systems, fleet efficiency analysis, in-depth technical support, fleet consulting, and much more.
For more information about Agile Fleet and its suite of fleet management solutions, visit www.agilefleet.com.
